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ACCESSIBILITY POLICY

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Effective Date: September 4, 2026

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FinishFirst DFW (“FinishFirst DFW,” “we,” “us,” or “our”) is committed to providing a website and digital experience that is accessible to as many people as possible, including individuals with disabilities.

We believe that everyone should have the opportunity to access information about our services, contact us, request a quote, and schedule services online.

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1. Our Commitment

FinishFirst DFW is committed to improving the accessibility and usability of our website and digital services.

We strive to follow recognized accessibility standards and best practices, including the Web Content Accessibility Guidelines (WCAG) published by the World Wide Web Consortium (W3C).

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Our goal is to work toward making our website reasonably accessible to individuals with a wide range of disabilities, including visual, auditory, cognitive, neurological, and physical disabilities.

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2. Accessibility Features

We work to provide an accessible website experience through practices that may include:

  • Providing meaningful text alternatives for images where appropriate

  • Using clear headings and page structures

  • Maintaining readable and understandable website content

  • Supporting keyboard navigation where reasonably possible

  • Providing accessible forms and interactive elements

  • Maintaining sufficient visual contrast where reasonably possible

  • Avoiding unnecessary or confusing navigation

  • Making important service and contact information available in accessible formats

  • Supporting commonly used browsers and assistive technologies

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Because our website may include third-party services, including online booking and analytics technologies, some portions of the website may be controlled or provided by third parties and may not always be fully within our control.

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3. Online Booking Accessibility

FinishFirst DFW provides online booking functionality to make it easier for customers to request and schedule services.

We recognize that third-party booking platforms may have their own accessibility features, limitations, or accessibility policies. If you experience difficulty using our online booking system because of an accessibility barrier, please contact us directly. We will make reasonable efforts to assist you with scheduling your requested service through an alternative method.

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4. Alternative Ways to Access Our Services

If you are unable to use a portion of our website, online booking system, or another digital feature because of an accessibility barrier, you may contact FinishFirst DFW directly.

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We will make reasonable efforts to provide assistance or an alternative method for obtaining information, requesting services, or scheduling an appointment.

Phone: +1 (214) 585-8468

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5. Accessibility Feedback

We welcome feedback regarding the accessibility of our website.

If you encounter an accessibility barrier, please let us know. When contacting us, it is helpful to provide:

  • The webpage or feature where you encountered the issue

  • A description of the accessibility problem

  • The type of assistive technology or browser you were using, if applicable

  • Your preferred method of contact

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You do not need to provide information about your disability in order to submit accessibility feedback.

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6. Contact Us

For accessibility questions, concerns, assistance, or feedback, please contact:

FinishFirst DFW
Phone: +1 (214) 585-8468

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We will make reasonable efforts to respond to accessibility requests and work toward an appropriate solution.

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7. Ongoing Improvements

Accessibility is an ongoing effort. We periodically review our website and digital services and may make changes to improve accessibility, usability, and compatibility with assistive technologies. As our website, online booking system, technology, and services change, we may update this Accessibility Policy to reflect those changes.

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8. Third-Party Content

Our website may contain content, applications, widgets, links, or services provided by third parties.

Although we strive to provide an accessible experience, FinishFirst DFW does not control the accessibility of third-party websites or services.

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If you encounter an accessibility issue involving a third-party service that we use, please contact us so that we can determine whether we can provide an alternative means of accessing the information or service.

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9. Policy Updates

FinishFirst DFW may update this Accessibility Policy periodically to reflect improvements to our website, changes in technology, changes to third-party services, or changes in applicable accessibility requirements.

The effective date shown at the top of this policy will be updated whenever this policy is materially revised.

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